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Nortel
/ BCM VoIP Systems
/ BCM 200 & 400 Licensing
/ BCM 200 & 400 Call Center Licenses
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| We specialize in nortel telephones and accessories. Nortel phones, norstar telephones. |
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Advance Telecom Resources
Phone: 732-393-0700 | Fax: 732.393.0004
Email: info@atrnt.com |
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Advance Telecom Resources :: Nortel :: BCM VoIP Systems :: BCM 200 & 400 Licensing :: BCM 200 & 400 Call Center Licenses
Nortel BCM Call Center Basic and Professional licenses are to enable call center applications within the unit. These licenses are already present within the voicemail but need to be activated by authorization codes. Call center licenses will allow for ACD groups and agents. Also this will put callers in Que to a certain ACD group and will assign certain agents to that group. The initial authorization code you need for the call center comes in two types: Basic and Professional. You can only add additional agents onto the Professional Call Center. The agent authorizations codes come in bundles packaged by 1 seat, 4 seat, 8 seat, 16 seat and 32 agents.
| BCM 200 & 400 Call Center Licenses |
NTKC0044
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BCM Multimedia Call Center Software Authorization Code NTKC0044
SKU: NTKC0044
The primary function of traditional call centers is to more effectively handle incoming calls from
the Public Switched Telephone Network (PSTN). Multimedia Call Center differs from these
traditional call centers, as it permits businesses to tap into the power of the Internet to expand...
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